Our work in this area is just getting started.
Our vision is simple.
Firstly, for those people with urgent but non-life threatening needs we want to provide highly responsive, effective and personalised services outside of hospital. These services should deliver care in or as close to people’s homes as possible, minimising disruption and inconvenience for patients and their families.
Secondly, for those people with more serious or life threatening emergency needs we want to ensure they are treated in centres with the very best expertise and facilities in order to reduce risk and maximise their chances of survival and a good recovery.
If we can get the first part right then we will relieve pressure on our hospital based emergency services, which will allow us to focus on delivering the second part of this vision.
To help us do this, we are first looking at national guidance and setting up a network that will review current services.