Urgent and emergency care


The demands on our urgent and emergency care services have been growing significantly over the past decade. In the last few years alone, attendances at all types of urgent and emergency care facilities across the country have risen by more than one million. NHS organisations and staff are continuing to work very hard but it is clear that the service is at its limit.


What are we doing?

Our work in this area is just getting started.

Our vision is simple.

Firstly, for those people with urgent but non-life threatening needs we want to provide highly responsive, effective and personalised services outside of hospital. These services should deliver care in or as close to people’s homes as possible, minimising disruption and inconvenience for patients and their families.

Secondly, for those people with more serious or life threatening emergency needs we want to ensure they are treated in centres with the very best expertise and facilities in order to reduce risk and maximise their chances of survival and a good recovery.

If we can get the first part right then we will relieve pressure on our hospital based emergency services, which will allow us to focus on delivering the second part of this vision.

To help us do this, we are first looking at national guidance and setting up a network that will review current services.

Who is involved in the work?

The conversations are being led by us, the Commissioners Working Together collaboration as we have the responsibility to review what exists and improve outcomes for people.

There are many partners involved in the network in the review including:

  • hospitals;
  • ambulance services;
  • primary care practitioners;
  • clinical commissioning groups;
  • networks within the NHS;
  • local authorities; and
  • health and well-being boards.

They will be looking at what's possible and outlining high level options early in 2016.

The urgent and emergency care network - who is in it?

There are 2:

  • Academic Health Science Networks
  • NHS England regions
  • NHS 111 providers
  • 999 ambulance services
  • Local Education and Training Boards

There are 3:

  • Joint mental health and community health providers
  • Joint acute and community health providers

There are 6:

  • Mental health providers
  • Different out of hours providers

There are 7:

  • Acute hospital providers
  • System resilience groups
  • Emergency dental services
  • Health and wellbeing boards

There are 8:

  • CCGs
  • Local authority care providers

There are 9:

  • Minor injury units/walk in centres

There are 10:

  • Emergency departments

There are 306:

  • GP practices

There are 509:

  • Community pharmacies

UEC Showcase - for all staff working in urgent and emergency care

We want to highlight and share all the fantastic work taking place within our services and organisations to help us jointly tackle the challenges we face in Urgent and Emergency Care (UEC). As part of South Yorkshire and Bassetlaw Working Together for UEC (as part of the developing Accountable Care System) we're proposing to showcase your work, your successes and your ideas so others can learn from and adopt changes to their own areas for the benefit of emergency services across the region.

We're proposing to:

  • Read - Highlight examples of best practice through a case study library on the current ACS extranet
  • Walk - Run a series of site visits
  • Talk - Deliver practical learning events either face to face or via WebEX
The UEC showcase will run throughout October and will conclude with an action planning workshop facilitated by the Yorkshire and Humber Academic Health Science Network.


To find out more, download the full list of events and get in touch!